Connecting a Deye inverter

Connect with your Deye Cloud login

• On your Account page, open the inverter card and pick Deye Cloud.
• Enter the email and password you use in the Deye Cloud app, give the connection a name, and press Connect.
• If the login owns more than one station, pick the one for this house.
• Your password is stored encrypted and is only ever sent to Deye. Remove the connection at any time from the same card.

What we read: solar, battery, grid and load, every five minutes

• Solar production, battery charge and power, grid import and export, and household load.
• Your history, so the forecast can check itself against your roof and learn your shading and usage.
• The inverter’s own time-of-use table, so we always start from what it is actually set to.

What we can set: timers, through the inverter’s own table

A Deye runs on a six-slot time-of-use table. Press Implement this plan and we write the plan’s import and export windows into that table, leaving the rest as it was.

• An import window charges the battery from the grid up to the level the plan asks for.
• An export window lets the battery sell down to the floor the plan asks for, never below the minimum reserve in your layout.
• We keep the inverter’s six slot times as they are and change the slots a window falls in, so a timer can run a little longer than the plan’s window. The panel shows exactly what was written.
• Timers are rebuilt every morning from the new forecast, and turned off from the same panel.

Setting timers needs permission, and your installer usually holds it

Deye Cloud has two kinds of account: ones that can change settings and ones that can only look. Many home accounts are look-only, with the installer holding control. We find out by writing the inverter’s current settings back to it unchanged, so nothing is ever altered to check.

• A look-only account still gives you the full forecast, the chart and the learning. You just cannot set timers or the export rule.
• Ask your installer to grant control to your Deye Cloud account. It is a setting on their side and takes a minute.
• We re-check the next time you press Implement, so once permission is granted it works straight away.

What to send your installer

Copy this into an email or text. It tells them exactly what to do and why.

Hi, could you please enable control of my Deye inverter for my own Deye Cloud account (the email I sign in with is the one this message comes from)? I use solarprod.co to set the battery’s charge and sell times from its price forecast, and it needs my account to be allowed to change the inverter’s time-of-use settings. At the moment my account can only view them. Thanks.

• The installer does this in their own Deye Cloud installer account, under the permissions for your plant. Nothing needs to change on the inverter itself.
• Once they confirm, go back to the Action plan and press Implement. If it still says view-only, the change has not landed yet; give it a few minutes and try again.